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Who We Are and What We Do

2/22/2018

 
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​While we typically use this article to feature technology news, how-tos, advice, and more, now and then we like to tell our readers who we are and what we do here at Yellowstone Computing.
 
Who We Are: Meet Joe & Tiffany
I began exploring computers when I was a teenager. During college I worked at Scott’s Computing here in Thorp for 6+ years, laying a good foundation of technical understanding and expertise that I continue to build upon. In 2010, I married Tiffany and together we have worked on computers for individuals and local businesses. While we focus on providing service primarily to customers within a 50-mile radius of Thorp, we have clients as far away as Minnesota and Florida.
 
If you stop by the office on any given day, you may bump into one of our little ones. Freddie is our eldest and is often in the shop helping Daddy-o or bringing in some starship to be fixed (he’s a big Star Trek fan). Not to be left out of the fun, little Abby may be rocking a dolly in my chair while watching us work. When Tiffany isn’t sewing you may find her editing pictures from one of her photo shoots. Tiffany enjoys photography and is in the process of launching her own business. In my spare time I enjoy restoring antique radios, creative carpentry, and playing with the kids.

What We Do: 
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Computer Repair and Remote Support
Whether your computer is infected with the latest trending virus, won’t restart after a lightning strike, your child broke off the charging port inside your laptop, or you are a victim of a tech support scam, Yellowstone Computing offers a wide variety of repairs for both the hardware and software needs of your computer. Our experienced staff is equipped with exceptional diagnostic tools, repair equipment, and software so that we can offer you high-quality repairs. If your computer isn’t “broken” but simply needs a tune-up, we would love to help you with that too. Did you know that we offer remote support? We sure do! We can troubleshoot and repair many issues over the Internet so you don’t have to unplug a single cord.
 
New Computer Sales
Did you know that Yellowstone Computing sells new computers and other devices? We Do! While Lenovo is our primary computer brand (we’ve been Lenovo Business Partners for nearly three years) we also sell HP, Acer, Dell, or any other brand you may prefer. If you’re looking for a new computer, we have what you need! We work with you to evaluate your needs, and work to stay within your budget.
 
Upgrades
Perhaps you’re not ready for a new computer, but you’d like to update your operating system, add more RAM or upgrade to a SSD. Yellowstone Computing has the parts you need to keep your computer working its best!
 
Backups
It’s important to back up your files if they have any value to you. Hard drives can fail at any time—whether new or 10 years old. If your irreplaceable family photos are on that failed drive, you’re either looking at a potentially costly retrieval, or living without your files. We prefer to help you work proactively, so we offer several backup solutions to you. We can install a program for continuous backups onto an external hard drive that can be maintained by you, or set you up for secure, offsite (online) back up. We encourage our clients to have both local and offsite backup solutions in place for best results. If you do find yourself with a “dead” computer drive, we do offer basic data recovery at our office and partner with Gillware Data Recovery in Madison, WI for more challenging retrievals.

Networking, Infrastructure and Internet
Are you starting a new business or perhaps expanding your existing company? Do you need to install or upgrade a wired or wireless network? Are you looking to add a server or update your current one? Is your Internet service too slow or out of reach? Yellowstone Computing has all of your business needs covered from beginning to end. This includes onsite evaluation and consultation, installation and ongoing system maintenance. 

Consulting
When you’re in need of technology advice, we’re just a phone call away! Give us a call to discuss your needs or to schedule an appointment.

Website Development and Email Hosting
Do you need a website? Does your current site need some new features or perhaps a full make-over? Yellowstone Computing now offers web development services through various partners. We also offer email hosting and many other cloud services to bring your business into the 21st century.

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What Our Clients Are Saying

Joe is really in tune with what our business needs are... what a great guy with amazing skills... - Grassland Veterinary Service

Yellowstone Computing goes above and beyond for their customers! Joe is very knowledgeable and will go the extra mile to make sure his customers not only get what they asked for but also makes sure they are taken care of for many years to come! Between the great business services they provide and their involvement in the Thorp Chamber I'd highly recommend doing business with Yellowstone Computing! Whether you are an individual looking for computer or other technology help or a large employer who needs to either supplement your current IT support or completely outsource it Yellowstone Computing should be one of your first calls! - Justin Z.