Yellowstone Computing
(715)-669-6136
  • Home
  • Services
  • Support
  • Contact
  • Blog
  • About
  • Reviews
  • Repairs

Local Business vs Big Box Computer Repair

10/28/2020

 
Picture
​Your computer is down for the count. You’ve tried the perennial favorite – turning it off and back on again – but somehow, your tech magic has not worked this time! You need help, and you want it fast. The question is whether to take it to a local computer business or big-box store for repair.
 
Many big-box stores offer depot computer repair. Why are we calling it depot repair? Because just like at a bus or train depot, that store is only one stop on your computer’s repair journey. Typically, the store does not have the facilities to repair your laptop or desktop on-site. Also, their employees lack the skills to do the work right there.
 
Instead, that computer, along with all your important files, is shipped on to another location. This presents some problems:
 
  • Computers can get damaged in shipping/handling.
  • Accountability is lost when the device is passing through a chain of people.
  • You don’t know where your computer is at any given time.
  • It’s return to you slowed by shipping times.
 
That’s why we recommend getting your computers repaired at a local business with the skills and facilities to do the work on-site.
 
Benefits of Small Business Repair 
When you take your device to a locally owned small business, you know at all times who is handling your computer. You often hand over your laptop or desktop to the person fixing it, or at least to someone who is in direct contact with the person doing the repair.
 
Fewer people are going to have their hands on your device. You’re not dropping it off at one location to travel to another location via a major shipping company’s trucks, which means there’s greater accountability.
 
Another advantage is that should something come up while your computer is in for repair, you could actually get to your device, because it’s not on a loading dock or in some pile of laptops in a manufacturer’s centralized computer repair shop. You can simply take your thumb drive down the road and ask to power the computer on and retrieve what you need, assuming that the device still turns on, that is.
 
Selecting the Small Business for Your Repair 
When selecting a local computer business to do the repair, do your research first. It’s a good idea to ask about the following:
  • Qualifications - Do they have experience with devices like yours, and licenses and credentials?
  • Services - You don’t want to be looking to fix a cracked screen and go to someone who focuses on retrieving lost data.
  • Customer service record - Look for testimonials – you can also check this with business monitoring groups in your area and on community website boards.
  • Savings - If you don’t want to have to buy a new computer, work with a business that is in the habit of reviving old devices.
  • Flexibility - When you’re anxious to get your computer back, you’re going to want someone available right away. Don’t let this cloud your judgment, though.
 
Some local computer experts will be able to fix your problems without you needing to go to them. Depending on the issue, they may be able to resolve the situation using remote access software, or they could be willing to come to you.
 
If you’re looking for a partner with a proven track record of giving quality computer service, stop by and visit us today!

Comments are closed.

    Yellowstone Computing

    To read about us, click here!

    Archives

    December 2021
    September 2021
    August 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    November 2016
    October 2016
    December 2015
    September 2015
    July 2015
    May 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    July 2014
    June 2014
    May 2014
    April 2014

    Categories

    All

    RSS Feed

Visit Us!

What Our Clients Are Saying

Joe is really in tune with what our business needs are... what a great guy with amazing skills... - Grassland Veterinary Service

Yellowstone Computing goes above and beyond for their customers! Joe is very knowledgeable and will go the extra mile to make sure his customers not only get what they asked for but also makes sure they are taken care of for many years to come! Between the great business services they provide and their involvement in the Thorp Chamber I'd highly recommend doing business with Yellowstone Computing! Whether you are an individual looking for computer or other technology help or a large employer who needs to either supplement your current IT support or completely outsource it Yellowstone Computing should be one of your first calls! - Justin Z.