Since we wouldn’t exist without our wonderful customers, I thought it would be nice to take a look back at 2018 and give you a preview of what to expect in 2019.
Firstly, I would like to thank each one of our customers. It has been our pleasure to serve you over this past year and we are very grateful for your business! Your success is our success, so here’s to an amazing 2019!
The office was getting a bit cramped, so we came up with a new floorplan to better utilize our space. In the process, we also finished off more of the room by adding carpeting (courtesy of Hank’s Furniture), built a new custom desk for my area, installed a new network cabinet and cabling for the office equipment (courtesy of 1st Communications), added an open equipment rack for testing and preparing customer equipment before delivery, and installed a coffee bar. We also began finishing the exposed foundation wall but haven’t quite completed it yet. Lots of visitors comment on the new window, even though we had one there before of the same size. I suspect it’s the nice framing my friend Adam did that makes it standout so much. Thanks Adam!
We’ve seen tremendous growth in 2018 with lots of new residential and business customers. While our primary service area has always been Thorp and the surrounding communities, our remote service and monthly support options have allowed us to expand to serve customers all over WI, and even such diverse places as Washington, Florida and Minnesota! Did you know that we offer continuous maintenance plans for business and residential customers? We take the worry out of keeping your computer up to date and secure, so you can just enjoy using it.
We’ve also expanded our purchasing options for business customers to include project financing, leasing, and hardware as a service. Professional options like these allow you tremendous flexibility to grow your business. For example, we all know that technology is rapidly evolving and as it underpins every aspect of your operations, we know the value in keeping it in good condition. Replacing it often seems to be a daunting task and expense but imagine if you changed that capital expense into an operational expense. Instead of trying to guess what your IT budget might be, you can know what it will be, including hardware, security and even support! If you’d like to remove the headache and uncertainty of your technology infrastructure, contact us today!
2019 looks to be an exciting year! The driveway will be getting paved and the office remodeling will be done so we can have our open house/customer appreciation event, hurray! We’ve been diligently researching new tools to elevate our services even higher for our customers and anticipate rolling them out over the course of the first quarter of 2019. Included in these are new backup options and additional service plan offerings. We are also in the process of recruiting additional staff to maintain our excellent service to you.
There are also some exciting things happening in the tech world that we’re looking forward to. With the current drop in cryptocurrency prices, graphics card pricing has been dropping as supplies of these components increase. We’re also seeing improvements to CPUs from both Intel and AMD which will increase the performance of integrated graphics processing in laptops and low-end desktops. Speaking of CPUs, AMD is set to release a new generation of their Ryzen and Threadripper processors that should see CPUs breaking the 5GHz threshold as a base speed. What this technobabble means for consumers is that computers will be getting even faster while increasing efficiency.
There is a lot more on the horizon for all of us, let us each make the most of every opportunity that we encounter!