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ALERT: Your Antivirus May Be Letting You Down

3/27/2017

 

The best way to avoid a computer virus is by using common sense, but that doesn’t mean you’ll be safe from attack. Even the most careful user can find themselves infected in an instant and spreading the virus faster than a sneeze in flu season. It’s why antivirus software is still the first package we install on all systems – because you never know when you’ll be attacked. But should you choose free or paid antivirus? 

Advertising: Much like a free app making its fortune with in-app purchases, the free antivirus software will push for payment. Expect popup boxes pestering you to sign up to the paid version at least daily. Some free options will also try to change your browser home page and default search engine, an inconvenience you may be stuck with. Paid options are more respectful and largely invisible unless they’ve detected a problem.

Effectiveness: It’s fair to expect your antivirus to detect malware, and testing showed that in a head-to-head battle free and paid are about equal at catching known infections. And therein lies the kicker: generally speaking, free antivirus needs to have recorded a virus to its library before it can detect it. Paid antivirus is more likely to identify and stop a new virus. It essentially bases the detection on suspicious behavior, source and attributes, a far more effective method of detection.

Features: Free antivirus options are usually created from the paid version, taking out everything except the bare minimum. In your paid version, you can expect advanced features like spam filters, firewalls, parental controls and secure web browsing. Some paid antivirus will also update your other software packages, forming a more secure protection against attacks. For example, you might view a malicious image file that takes advantage of an exploit in your PDF software. Unfortunately, hackers have advanced beyond simple tactics and it’s not just about avoiding email attachments anymore.

Support:  Free antivirus options are the most popular choice because they’re… free. Obviously.  This also means there’s generally no support available. If there’s a problem or conflict with another program, you may find yourself without protection until it can be resolved. Paid antivirus options usually include telephone support, ready to help with problems ranging from installation to system diagnostics.
​
Ease of use: Depending on what you use your computer for, this may be an important concern. Free antivirus options are easy to install and use, but are very limited in their flexibility. They come as-is, meaning you can’t pick and choose what it monitors or how it reacts. For example, users occasionally find it necessary to disable ALL protections in order to install a network game. Paid versions are more likely to allow you to adapt the way it runs, switching features on and off as required.
Free antivirus is fine for very basic protection, those on a budget or those with an older PC. In these cases, something is always better than nothing. But we generally recommend you go with a paid antivirus to defend you from the new attacks that are released daily, and to ensure you’ve got solid protection that will make a real difference to your digital safety.
We provide award-winning Emsisoft Anti-Malware as both a stand-alone purchase and as part of our support service plans. Give us a call today to get your system protected!

Windows Vista End-of-Life: What This Means For You

3/12/2017

 
The countdown is on for Windows Vista users. On April 11th 2017, Microsoft will cease all support and security patching, just as they have with previous Windows versions.  Naturally, you’re rather attached to your current operating system and not exactly leaping for joy at this news! Note that Vista will continue to work after April 11th, but every day you use it puts your system at increasingly higher levels of risk.

Security risks: Unfortunately, the longer your computer goes without an upgrade, the higher the chance of a complete system breach. While you’re watching the count-down and thinking about scheduling an upgrade sometime soon, cyber-criminals are making plans of their own. As time progresses, they’ll actively target out-of-date systems and search for vulnerabilities.
While Microsoft may have patched the gaps exploited during the Vista lifetime, there are many more just waiting to be discovered. It gets worse: your antivirus program is unlikely to intercept these attacks, and many antivirus programs no longer work on Windows Vista.  Hackers are extremely fast to exploit newly-discovered vulnerabilities and without Microsoft working just as fast to close them, the risk increases exponentially every time you turn the computer on.

Compliance risks: For business users, this is a big one. Many businesses are subject to conditions that require them to run an operating system that’s regularly patched. For those working with sensitive, legal or private data, this is even more important. Continuing to use an unsupported operating system places not just the system security at risk, but also the entire business.

Software incompatibility:  New applications are created exclusively for current operating systems. This means you can’t upgrade past the software you now have, and will soon be phased out of new updates and options across all application types. In addition to software incompatibility you will encounter more websites that warn you about not supporting the web browser you’re using, such as Internet Explorer 8. Even Google Chrome won’t help as current versions do not run on Vista. This is especially problematic when you are attempting to access secure websites such as banks or online shopping.

No support: Vista mainstream support was stopped back in 2012 but there were always avenues if you were really stuck with something. Even sympathetic support staff at Microsoft’s help desk were willing to bend the rules, but as of April 11th, that all stops. The only support available will be outdated pieces you can locate with web searches.
 
What Should I Do?
The solution is quite simple: replace your Windows Vista computers well before the April 11th deadline. Upgrading a Windows Vista era computer to run Windows 10 would not be a good investment as most computers running Vista were built and sold over 8 years ago. Computers from that era lack hardware support for Windows 10 and making even the minimal hardware upgrades will cost more than you will recoup. With new computers starting at just $499, don’t you think it’s time to upgrade?

Give us a call at 715-255-0325 and let us get you upgraded today! 

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